Need Help? Call for Live Help at 1-877-LUV-BAJA

MexVisit® Claims
All Emergency Assistance requests must be made at the toll free number within Mexico

For Medical, Travel or Roadside Assistance provided by MexVisit call: 01-800-624-6491 while in Mexico

What to do in case of an emergency
  1. Keep calm and try to stay where you are unless it is unsafe.
  2. Have your assistance certificate ready to provide our CSR with the information needed.
  3. Don't make personal agreements and don't sign any papers without a Company representative present.
  4. Don't offer any money to anyone claiming to be in a position to help you.
  5. Don't give any documents to anyone without consulting with our representative.
  6. If you must provide original documents to anyone, make sure to keep copies.
  7. Don't leave Mexico without having reported the emergency to our Contact Center.

When you return home, the U.S Toll Free 1-877-596-9691