Need Help? Call for Live Help at 1-877-LUV-BAJA
You must report a stolen vehicle
All claims must be reported before you leave the Republic of Mexico. Any claim not reported may be subject to denial.
01 800 223 8687
If calling from a cell phone dial 01-800-55-ACE-TOUR
Seguros: 01 800-834-3400
GE / Genworth Seguros
01 800 019 6000 or direct 01-477-710-4781
Grupo Nacional Provincial (GNP)
01 800 026 5110
01-800-02-663-58 or 01-800-02-665-51
01 800 282 0787
Genworth or ACE may send an adjuster to the scene to take a report. In addition, the theft must be reported to the following Mexican authorities
The adjuster will help direct you to these authorities with the proper paperwork. The theft should be reported to the authorities in the country in which the vehicle is registered as well as the DMV as soon as possible.